Assisted Living

What is a Senior Placement Agency?

A senior placement agency provides services to meet the specific needs of an older adult who is in search of a new residence. It can be difficult and time consuming to find an appropriate home when you or an elderly loved one are in need of a senior living option. Often these decisions are made during a health emergency or crisis point in a senior’s life. Families will also reach out to an agency to begin the process of finding a new home for an elderly parent before an emergency occurs. Either way, it can be challenging and stressful to navigate the search without help from a senior placement agency.
The agency typically works with the family of seniors or directly with elderly adults to determine the best home based on their desires while taking into account any medical care needs. In addition, the agency will help find the best option based on what the client is able to afford. Families often contact a senior placement agency when their older loved ones are no longer able to safely live or care for themselves in their homes.

Benefits of Working With an Agency

First, it is important to work with a senior placement agency which has a Certified Senior Advisor (CSA)® on staff. The Society of Certified Senior Advisors (SCSA) educates and certifies these professionals who work with seniors through its Working with Older Adults education program and the Certified Senior Advisor (CSA)® credential.
The CSA certification gives you confidence that this professional has the knowledge and education and integrity regarding the issues facing older adults as well as maintaining the highest ethical standards.

Assisted Living

A senior placement agency and CSA should provide:



Complete an assessment of an older adult’s specific care level-of-care needs, lifestyle, and desires to determine the best senior living option. This includes independent living, assisted living, and memory care.



Have a current database of facilities licensed and regulated by your state’s department of social services. Senior placement agencies can scale down the options available to help you make the best decision based on finances and individual care needs.

Personal Relationship with Facilities

Agencies are very familiar with each senior care facility in the area. In addition, CSA’s have a personal and courteous relationship with the administrative staff at these communities. Most important, a senior placement agency knows the reputation and safety of the communities.

A Personal Tour.

A CSA will take you on a guided tour of the facility. Furthermore, a CSA can answer any questions you have and help you to make the best decision on placement.

Complete Paperwork

A placement agency can facilitate completion of all necessary paperwork, including obtaining the required physician’s report.


CSA’s can help negotiate entrance/monthly fees at a community.

Long-Term Care Insurance

Agencies can call an insurance company, on behalf of the senior, to help determine and clarify long-term care insurance benefits.


The agency will personally follow-up with the family to ensure that the new home selected is meeting the senior’s needs.

A Free Service

Only work with a senior placement agency which provides these services at no cost to you.

Provide Referrals

Agencies can also refer you to: in-home Care; moving companies; elder law attorneys; estate planners; veteran’s assistance; and skilled nursing homes.
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